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matrix5FA4
Participant
June 5, 2023
Question

generative AI

  • June 5, 2023
  • 2 replies
  • 207 views

when ever i fill with generative ai photoshop crashed i have a very storng GPU clean windows anit virus off plus my driver of GPU is up to date plus i have opened and use Photoshop with admin user but after a generative fill without any reason it just crashed and it happen only when i use generative fill 

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    2 replies

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    June 9, 2023

    Hi @matrix5FA4 

     

    I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. 

     

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      June 6, 2023

      Download the latest beta and see if this solves this. You may have to uninstall the beta first to see the new version available.
      Adobe Photoshop Version: 24.6.0 20230603.m.2196 77b00e0 x64

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