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Participant
September 24, 2023
Question

Generative Fiil Network Problem

  • September 24, 2023
  • 1 reply
  • 192 views

When I want to use "Generative Fiil" it is always cancelling my selecting and writing "there is a network problem. Please check your Internet connection." message. The interesting point is that, it was working properly two weeks ago.

Also I found and applied all advices on the link Generative fiil - Adobe Support Community - 13898844 by CoryShubert, read the Preferences in Photoshop (adobe.com) article, checked updates for my version but it is still doesn't working.

This topic has been closed for replies.

1 reply

CShubert
Community Manager
Community Manager
September 25, 2023

Hi @dogukanc60912901 

 

Adobe has limited access to the generative fill and generative expand features to customers with a valid subscription to a plan that includes Photoshop ( Creative Cloud, Single app or Photography plan).

 

Potential customers can try Photoshop and the generative features by signing up for a 7 day trial here - https://www.adobe.com/downloads.html 

If you believe that you have are incorrectly receiving the above error and qualify to use the generative features, please contact technical support.