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Rakesh307217837g1d
Participating Frequently
June 26, 2023
Question

Generative Fill

  • June 26, 2023
  • 3 replies
  • 3623 views

Everytime I tried to use generative fill, it gives an error "Generative Fill Online session expired, please restart the photoshop to continue using generative fill"

    3 replies

    A
    ak_4977
    Participant
    January 30, 2025

    hava bulutlu olsun

    M
    mohammad_1910
    Participant
    October 2, 2024
    FB_IMG_1724511813200.jpg
    Caity.psd
    Community Manager
    Caity.psdCommunity Manager
    Community Manager
    June 26, 2023

    @Rakesh307217837g1d did you restart the app? I am unclear on the issue given the brief details above if you can elaborate. 

    Thank you,

    Caity

      R
      Rakesh307217837g1dAuthor
      Participating Frequently
      June 27, 2023

      Yes, restarted the app multiple times. I am using macbook pro. Attaching the error screenshot.

      Caity.psd
      Community Manager
      Caity.psdCommunity Manager
      Community Manager
      June 27, 2023

      Thank you @Rakesh307217837g1d. Could you do two things:

       

      1.  Share your PS system info. Inside the beta app, in the top menu of the app click on Help > System Info... Copy/paste or attach that information here.

      2. After completing the above, please un-install and re-install of the Beta app. Let me know if this takes care of the issue?

       

      Thank you!

      Caity

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