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Participating Frequently
June 26, 2023
Question

Generative Fill

  • June 26, 2023
  • 11 replies
  • 3650 views

Everytime I tried to use generative fill, it gives an error "Generative Fill Online session expired, please restart the photoshop to continue using generative fill"

11 replies

Participant
January 30, 2025

hava bulutlu olsun

Participant
October 2, 2024
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Caity.psd
Community Manager
Community Manager
June 26, 2023

@Rakesh307217837g1d did you restart the app? I am unclear on the issue given the brief details above if you can elaborate. 

Thank you,

Caity

Participating Frequently
June 27, 2023

Yes, restarted the app multiple times. I am using macbook pro. Attaching the error screenshot.

Caity.psd
Community Manager
Community Manager
June 27, 2023

Thank you @Rakesh307217837g1d. Could you do two things:

 

  1.  Share your PS system info. Inside the beta app, in the top menu of the app click on Help > System Info... Copy/paste or attach that information here.

2. After completing the above, please un-install and re-install of the Beta app. Let me know if this takes care of the issue?

 

Thank you!

Caity