Generative fill is not loading

Hi all,

Adobe has limited access to the generative fill and generative expand features to customers with a valid subscription to a plan that includes Photoshop ( Creative Cloud, Single app or Photography plan).

Potential customers can try Photoshop and the generative features by signing up for a 7 day trial here - https://www.adobe.com/downloads.html 

If you believe that you have are incorrectly receiving the above error and qualify to use the generative features, please contact technical support.

I have exactly the same problem form 3 days 

I couldn't find much about it. However, I saw that in most places you have to be over 18 for the generative fill feature to work. I am 47 years old and I have my date of birth in my account. I would be glad if you help