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Participant
September 10, 2023
Question

Generative fill is not loading

  • September 10, 2023
  • 3 replies
  • 320 views

Hi, I am using version 25.1

Generative fill is not laoding and does not give any results

ı added a video to the attachment section as an example

This topic has been closed for replies.

3 replies

CShubert
Community Manager
Community Manager
September 27, 2023

Hi all,

Adobe has limited access to the generative fill and generative expand features to customers with a valid subscription to a plan that includes Photoshop ( Creative Cloud, Single app or Photography plan).

 

Potential customers can try Photoshop and the generative features by signing up for a 7 day trial here - https://www.adobe.com/downloads.html 

If you believe that you have are incorrectly receiving the above error and qualify to use the generative features, please contact technical support.

 

Participant
September 11, 2023

I have exactly the same problem form 3 days 

Participant
September 10, 2023

I couldn't find much about it. However, I saw that in most places you have to be over 18 for the generative fill feature to work. I am 47 years old and I have my date of birth in my account. I would be glad if you help