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Participant
September 12, 2023
Question

How come I can't find the new Beta i CC?

  • September 12, 2023
  • 1 reply
  • 88 views

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1 reply

AxelMatt
Community Expert
Community Expert
September 13, 2023

Logout from the Creative Dektop Client and relogin with the Adobe ID that you've used for the subscription.

If this doesn't help try to uninstall and reinstall Photoshop Beta by using the CC Desktop Client.

If this failed reset the Creative Cloud desktop app. Make sure it's in the foreground, then press:

  • Win: Ctrl + Alt + R
  • Mac: Cmd + Opt + R

 

If this doesn't help, try to repair the client: https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html
If this also doesn't help go uninstall/reinstall decribed in the link above.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI