I am a fresh install Mac User with a Photoshop and Lightroom lincence (I don't see the beta apps)

Question

I did try a re-install and looked through the forums and a number of suggestions people had but as of yet I haven't see the solition. No doubt it is something simple and I am sorry for asking byt I have spent the last while looking for the answer and reading other replies but having no luck.

karenc91882058 · Accepted Answer

Ok Adobe support today helped fix the issue.

I had to exit out of creative cloud (as in close it totally).

Then go to /users/myaccount/Library/Application Support/Adobe

Then delete the OOBE directory.

Then I had to go to

/Library/Application Support/Adobe

and delete another OOBE folder.

Then restart creative cloud and all was good.

Trevor.Dennis · Answer

You need to select the Apps tab for a start, but the beta sub-tab is often hidden unless the page/window is large enough. This is the order they appear in, and you can 'just' see Beta starting to show.

Alternatively, click on the > iicon at the end of the line, which will scroll you to the rest of the options. Pre-release is the last tab.

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