Skip to main content
E
esc31826541tnf9
Participant
August 22, 2023
Question

I cant to use this app.

  • August 22, 2023
  • 2 replies
  • 222 views

Greetings. When I installed this program for the first time (yesterday), I was given a trial period of 7 days. For technical reasons, I could not launch the application, it gave out some kind of error and I decided to reinstall it the next day along with creative cloud services. Now I don't have a trial period, is it possible to solve this problem somehow?

    This topic has been closed for replies.

    2 replies

    E
    esc31826541tnf9Author
    Participant
    August 22, 2023

    Sorry, but i dont remember. I tried to write to the support service, but I didn't understand how to do it and decided to write the next day, but after reinstalling the error disappeared, exactly like the trial period.

      CShubert
      Community Manager
      CShubertCommunity Manager
      Community Manager
      August 22, 2023

      You need to contact Customer Support: https://helpx.adobe.com/contact/phone.html

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      August 22, 2023

      Hi @esc31826541tnf9 unfortunately if your trial has expired, there is no way to allow an extension. What was the specific error message you were receiving?

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices