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Joshyi3
Joshyi3
Known Participant
December 24, 2024
Question

Issue with Generative AI Blocking Prompts in Photoshop Beta

  • December 24, 2024
  • 1 reply
  • 268 views

Hello everyone,

I've encountered a frustrating issue with Photoshop Beta starting today. Yesterday, everything was functioning normally, but today I’ve been unable to use generative AI features for specific tasks. Specifically, a client requested that I slim down her body and arms, but the generative AI keeps blocking my prompts. As a result, I had to manually adjust using the Liquify tool, which is more time-consuming.

I've never faced this problem before. Has anyone else experienced similar issues with generative AI features in Photoshop Beta suddenly blocking editing prompts? Any insights into why this might be happening or solutions would be greatly appreciated!

Thanks in advance for your help!

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1 reply

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
December 25, 2024

Hello @Joshyi3,

Thank you for your message. I am sorry you are having this problem. 

Can you please share a screen shot of the error message and please share the system info from Photoshop Help > System info > Copy and paste into a text document > Upload and attach here. 

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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