latest update, remove tool not working

Forum|Forum|2 years ago
March 15, 2024
3 replies
282 views

With latest update, whenever I choose the remove tool it's just a circle and slash for not available - doesn't matter which photo I use or which layer, will not work at all.
Still works in photoshop 2024 - just not Beta

Desktop-macOS

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CShubert

Community Manager

Thank you for the udpate @Feeferlump13. Curious if the file you are trying to work on is 32bit? The remove tool will not work on 32bit files.

Thanks,

Cory - Photoshop Product Manager

F

Feeferlump13Author

Participant

Still not working. I reset/deleted preferences - relaunched the program. Shut down the system - still nothing. This is a brand new mac pro if that makes a difference

CShubert

Community Manager

Hi @Feeferlump13 testing here and it appears to be working as expected.

Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac) 

C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)
Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Thanks,

Cory - Photoshop Product Manager

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