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Participant
May 31, 2025
Question

Locking Up

  • May 31, 2025
  • 2 replies
  • 164 views

Locking up and not responding had to Force Quit twice

2 replies

CShubert
Community Manager
Community Manager
June 2, 2025

Hi @F11andBeThere 

 

1. Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

Trevor.Dennis
Community Expert
Community Expert
June 1, 2025

Can you give us more information?

Is this happening completely at random, or when using a particular tool or function?

What Mac harware are you using, and what operating system version?

 

The more you can think of that describes your issue, the better the chance of a fix.