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Participant
February 2, 2025
Question

Lost several hours of work

  • February 2, 2025
  • 2 replies
  • 140 views

Spent 4 hours on my subject selection.  I hit CNTL J  to create my selection layer (No chance I made a mistake and hit the wrong buttons) and Photoshop Beta closed.  When I re-opened it, all my work was gone.  The original layer appeared with the status bar stating "Recovered Layer".  This is the second time this has happened.  Release 026.3.0, Windows 11

2 replies

CShubert
Community Manager
Community Manager
February 3, 2025

Hi @Roy LaBue 

 

Could you share any more about what your workflow was that you worked on for 4 hours, what sort of tools were you using, what was the work you were doing when the shutdown happened?

 

It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

Trevor.Dennis
Community Expert
Community Expert
February 3, 2025

Is the release version reliable?