menu bar is not working and freeze

Question

Menu bar is not working and It is looking freeze. When I open the photoshop, firs time of the menu bar is everyhthing is ok. Full working. BUT After the first time I touched the menu bar for example filter menu or edit menu , It is not respond and looking freeze. The same menu bar problem has accured at PS25. So I remove the 25 on my macbook and upload ps24 again.

system is Mac os sonoma 14.7.6

CShubert · Answer

Hi @nurdanst

1. Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac) 

C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings

Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.

Thanks,

Cory - Photoshop Product Manager

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