Known Participant

Question

Nano Banana reference option greyed out in photoshop beta

Forum|Forum|4 months ago
October 14, 2025
5 replies
975 views

Hello, anyone could help-me out. I am not able to use the reference option in nano banana , it appears greyed out and i have no ideia why.

Desktop-Windows

CShubert

Community Manager

@Joyful_character9229 it appears you have an ENT account and you will need to contact your IT Admin to see if you have the permissions to use third party apps.

Thanks,

Cory - Photoshop Product Manager

T

Tiago37911928w4bzAuthor

Known Participant

How can i do that if my subscription comes from a redeemption code?

CShubert

Community Manager

@Tiago37911928w4bz you would need to contact support to see what is happening with your subscription. We cannot do that here.

Thanks,

Cory - Photoshop Product Manager

CShubert

Community Manager

@Tiago37911928w4bz please check your subscription as it appears to be inactive.

Thanks,

Cory - Photoshop Product Manager

T

Tiago37911928w4bzAuthor

Known Participant

I dont think I have a EDU account. I am using a new account for like 1 month. What can i do to be able to use the reference option?

CShubert

Community Manager

Hi @Tiago37911928w4bz

If you have an EDU account they do not have the option to enable Non-Adobe generative AI models” in the Admin Console that your IT Admin has access to, and will not have access to Nano or Flux models.

Let us know if this might be the issue.

Thanks,

Cory - Photoshop Product Manager

J

Joyful_character9229

Participant

I give the OK photo and it prompts on Gemini Nano Banana, but my image is not being generated

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