default297436068xmbzs

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Question

Nothing Works

Forum|Forum|3 years ago
May 5, 2023
1 reply
131 views

I cannot download, view, or edit in browser the PSD file i have saved in cloud

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Community Manager

Community Manager

Hi @default297436068xmbzs sorry to hear this.

Have you checked if you’re in incognito? Ps Web does not run in incognito.
Have you toggled this Chrome settings switch?
chrome://settings/cookies -
Set "Clear cookies and site-data when you close all windows to the ON position.
Open Ps Web,
Create a new file.
Have you tried in Microsoft Edge?
Have you checked the requirements to make sure you computer is up to date?
https://helpx.adobe.com/photoshop/system-requirements-web.html