Photoshop version: 27.4.0 OS and version: macOS 15.7.3 (24G419)Issue: Photoshop Beta crashes immediately when switching between file formats (JPG/PNG) in the "Export As" dropdown menu. Steps to reproduce the behavior: Open any existing document or create a new one. Navigate to File > Export > Export As... Once the "Export As" dialog window opens, click on the Format dropdown menu (top right). Attempt to change the format from PNG to JPG (or vice versa) by selecting it from the list. Expected result: Photoshop should switch the format, update the file settings, and refresh the preview image. Actual result: Photoshop Beta crashes instantly to the desktop without any error message as soon as the format is selected.

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P: Photoshop Beta crashes immediately when switching between file formats (JPG/PNG) in the "Export As" dropdown menu.

Forum|Forum|7 days ago
February 5, 2026
2 replies
26 views

Photoshop version: 27.4.0

OS and version: macOS 15.7.3 (24G419)
Issue: Photoshop Beta crashes immediately when switching between file formats (JPG/PNG) in the "Export As" dropdown menu.

Steps to reproduce the behavior:

Open any existing document or create a new one.
Navigate to File > Export > Export As...
Once the "Export As" dialog window opens, click on the Format dropdown menu (top right).
Attempt to change the format from PNG to JPG (or vice versa) by selecting it from the list.

Expected result: Photoshop should switch the format, update the file settings, and refresh the preview image.
Actual result: Photoshop Beta crashes instantly to the desktop without any error message as soon as the format is selected.

CShubert

Community Manager

Hi @OleksiiKOU testing with the latest build we are not seeing this crash. Please update to Adobe Photoshop Version: 27.4.0 20260206.m.3405 2055565 arm64 (beta, PublicBeta) and let us know if you still have the crash issue.

Thanks,

Cory - Photoshop Product Manager

OleksiiKOUAuthor

Participant

Hi @CShubert I have updated to 27.4.0 20260205.m.3404 afb26fa x64 (beta, PublicBeta).

The export feature is now working stably with no errors or crashes. Thank you to the Adobe team for the incredibly fast resolution of this issue!

CShubert

Community Manager

Thank you @OleksiiKOU we see this as well and have passed it on to the team.

Thanks,

Cory - Photoshop Product Manager

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