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Luis Fernando31451772mh7q
Participant
August 2, 2023
Question

pen

  • August 2, 2023
  • 1 reply
  • 86 views
hello! when selecting, the pen moves by itself, 
makes totally different strokes or contours and without my "order" and at the same time the zoom freezes, 
I don't have full control over it, I have to close photoshop and open it again... 
I do not know what to do

 

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1 reply

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
August 2, 2023

Hi @Luis Fernando31451772mh7q 

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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