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Participant
December 2, 2022
Question

Photo Restoration

  • December 2, 2022
  • 5 replies
  • 3021 views

Hi, does anyone know how long the Photo Restoration Neural Filter in Beta will be disabled for?  Is there an alternative in the meantime?

 

Thanks

    This topic has been closed for replies.

    5 replies

    Greg5C17
    Participating Frequently
    February 28, 2023

    For what it's worth. Seems to work everytime if I restart Photoshop for every image I want to use this on.

    Greg5C17
    Participating Frequently
    February 25, 2023

    Did you ever get this working...I have the same problem. I can do one or two images then I get the message "We've disabled this filter due to an error". It's really frustrating. Other neural filters are working and I have a ton of ram so it's not that as has been suggested before.

    Participant
    February 25, 2023
    Hi,

    No, I couldn't get it to work. It is very annoying, I tried updating my
    system too but that didn't work.

    Justine
    Derek Cross
    Community Expert
    Community Expert
    February 25, 2023

    Are you using Photoshop (Beta) version 24.3?

    Kevin Stohlmeyer
    Community Expert
    Community Expert
    December 2, 2022

    It's not disabled for me.

    Can you go to Photoshop Help Menu/System Info and copy/paste your details here?

    It will give us a better picture of your setup

    Participant
    December 4, 2022

    Thanks, I'll give it a go 😊

    Participant
    January 19, 2023

    Any progress? I'm trying to use this tool as well.  It seems to work sometimes (processing on your device) and other times it just says "We've temporarily disabled this filter because of an error". 

     

    For reference, I'm running Win 11 (Build 22621.1105). 32GB of RAM, Ryzen 7 3800X, RTX 3070 (Driver 528.02), Photoshop 24.1.1. Full details in attached text file per Help Menu/System Info. The image I'm trying to work on is 2518 x 7119 16-bit grayscale, in case that matters. 

    Derek Cross
    Community Expert
    Community Expert
    December 2, 2022

    Is it disabled, it wasn't the other day?

    kglad
    Community Expert
    Community Expert
    December 2, 2022

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    <moved from using the community>

    jane-e
    Community Expert
    Community Expert
    February 26, 2023

    Photo Restoration Neural Filter in Beta...

    By @justinec18320082

     

    I've moved your post from Photoshop to Photoshop (beta) for you.

     

    Jane

     

    Participant
    February 26, 2023
    Thanks Jane