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Participating Frequently
January 10, 2023
Question

Photo Restoration Disabled

  • January 10, 2023
  • 1 reply
  • 618 views

For the last couple of weeks I've noticed the photo restoration neural filter has been disabled. The notification says "We've temporarily disabled this filter because of an error." I tried running the filter, just in case, but true to its word, it was disabled. I enjoy restoring obscured and blurry faces with this feature, but I haven't been able to do it for a while now.

I've tried the common methods to fix the issue, such as restarting Photoshop, redownloading the filter model, and deleting the folder in "C:\Users\[username]\AppData\Roaming\Adobe\UXP\
PluginsStorage\PHSP\24\Internal\com.adobe.nfp.gallery\PluginData".

 

I'm currently using Photoshop Beta version 24.2

The following are my Windows specifications:

Edition Windows 10 Home
Version 21H2
Installed on ‎11/‎19/‎2021
OS build 19044.2364
Experience Windows Feature Experience Pack 120.2212.4190.0

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1 reply

Legend
January 10, 2023

If you're using a beta, there may well be a special forum to report this problem. Thanks for trying the beta.