Photo Restoration Filter crashes

Question

My system is fully updated Windows 10 2H22 with decent gear, including an i6700 chip, 64Gb of RAM and an AMD RX580 video card with fully updated AMD PRO series drivers.

I love the Photo Restoration filter but crashes about 50% of the time, sometimes just when initiating the Photo Retouch filter but, most often, when initiating the scratch retouching function. I can load and adjust all the other Restoration sliders but not the Scratch Retouch. It can crash on any pictures and at any file size or resolution. I've tried disabling 'Use Graphics Processor' and played with memory allocation and cache settings without change. I've tried disabling as many other processes as possible, including my antivirus. It crashes in both Photoshop and Photoshop Beta (both just updated this morning). I've checked processor usage, temp and graphics usage and, though they all increase when starting the filter, none of them seem excessive.

Nathan S Hamilton · Answer

updating this issue as it continues...there should be an option to save to the coud because if scratch reduction is enabled past 10%, the filter gets disabled and cannot be used unless you restart the app...then if you get it to work..and it does work, you can't save the image - You can see the changes, but can't save and even trying to exit, it asks if you want to accept changes (and I do) nothing changes and the only way to exit on Windows is task manager and end task

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