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Participant
May 4, 2023
Answered

Photoshop 24.4.1 - Can't Attach or Export Content Credentials

  • May 4, 2023
  • 2 replies
  • 2214 views

Seeing error messages after enabling Content Credentials. 

 

Trying to make edits on both .png and .jpeg files, but seeing the error message:
"Content Credentials (Beta) can't read or update this file, possibly due to insufficient permissions. Read the 'Learn about Content Credentials' article on helpx.adobe.com to learn more."

Haven't found any solutions in the Help page. 

 

My settings:

Enable for new and saved documents with Content Credentials
- Publish to Content Credentials cloud

 

When exporting, I see a message:

"Your file was exported but its Content Credentials couldn't be published or attached due to an error. You cant try exporting again."

 

Any solutions?

This topic has been closed for replies.

2 replies

Participant
May 5, 2023

Solved, thanks!