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kevmath
Known Participant
June 19, 2022
質問

Photoshop Beta 23.5.0 and the full version of Photoshop 23.4.1 are Unusable

  • June 19, 2022
  • 返信数 1.
  • 3113 ビュー

the past few updates have mad it unusable. It is very unresponsive. and everything hangs. Even the menu selection is terible. Flickering menus, hangs when opening images, and using tools or adustments. everything is a mess. And not just the beta version but the full version of Photoshop as well. Get this fixed please. I use a Asus 1080 Gpu and a 6 core intel cpu with 64gb of ram. I am a photographer and I need to get photos ready and Both versions of Photoshop are unuseable.

    このトピックへの返信は締め切られました。

    返信数 1

    Pete.Green
    Community Manager
    Pete.GreenCommunity Manager
    June 20, 2022

    Hi @kevmath, 

     

    Sorry Photoshop on your system isn't behaving as it should.
    Let's make sure we're in a default state and there are no stale settings somewhere:
    Restore your preferences using this manual method:
    https://helpx.adobe.com/photoshop/using/preferences.html#Manually


    Does it work correctly after the reset?

    If that doesn't solve it, you can quit Photoshop and put the Settings folder back. If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.

     

    Regards,

    Pete

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