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SeanBPics
Participating Frequently
June 29, 2023
Answered

Photoshop beta 24.7 M1 Silicon

  • June 29, 2023
  • 17 replies
  • 3495 views

Hi there

 

I am using an Macbook Pro 14 M1 laptop

 

After updating to beta 24.7. The remove tool no longer works in rosetta mode and as soon as I remove rosetta option my plugins also disappeared. So now I can't  use my plugin in conjuction with the remove tool.

 

Been looking for answer on how to use both with reosetta with no luck.

 

I ended up uninstalling 24.7 and reinstalling 24.6 and now the remove tool is working with rosetta again and my plugins also working. 

 

Will there be an update in the next version so that the remove tool continues to work with rosetta so that I can use it with my plugins.

 

Regards

    This topic has been closed for replies.
    Correct answer CShubert

    @Debra Boucher, from the team.

    "If the system is running Rosetta on ARM-based Macs, we will disallow customers from using the Remove tool and pop up an alert saying "Can’t use the tool because your system is running Rosetta."

     

    So we are afraid the remove tool is not planned to work with Rosetta.

     

    17 replies

    Show previous replies
    K
    Kelly_H
    Participant
    August 10, 2023

    I have been following this thread because I just upgraded to a macbook pro with M2, and have had many issues trying to use the remove tool and a few other newer features in PS, only to get the "running Rosetta" message. Same when I updated to 24.7.  I was going to disable Rosetta, but tried the PS beta version 25.0. Surprise! Everything works in beta...so far. Are there any issues associated with using/saving PS beta versions when opening/using in PS 24.7 that I should know about?

      D
      Debra Boucher
      Inspiring
      July 28, 2023

       I too am having the same issue.  Petes reply was back on Jun 29, it is now July 28, any updates on this issue?

       

        G
        gs-dk
        Known Participant
        August 3, 2023

        Waiting too. August 3........

          G
          gs-dk
          Known Participant
          August 6, 2023

          I have updated to Beta 25 and still have problems....

          If I open the Rosetta version everything works EXCEPT the remove tool is not working at all. I can select it but it doesn't work.

           

          If I open the Native version (M1) then the remove tool works but a lot of my plug-in have gone away and they don't show up. I am quite sure that some doesn't show up becase they don't work in M1 mode but others should show up.....so what to do? Are you going to fix the Rosetta bug - which I think it must be or any suggestions how to get my plug ins back.....and yes I have installed them again.

           

          Any suggestions and thanks for helping out!

            G
            gs-dk
            Known Participant
            July 13, 2023

            Same here - and waiting for the fix. Back to 24.6. But now I have to live with a brown sign, that says I should upgrade. Annoying:)

              CShubert
              Community Manager
              CShubertCommunity Manager
              Community Manager
              July 13, 2023

              @Tough_Gadfly it is not possible to downgrade the Ps beta as it is in Ps release version. The beta is meant to help the team work on updates and features that are not yet available in the release version, and as multiple updates to the beta happen it is important to only have feedback and data from the most recent build.

               

              You can always use Ps release if you find the beta not working as you would like.

               

                Tough_Gadfly
                Tough_Gadfly
                Participant
                July 12, 2023

                I am having the same problem on my M1; how do I downgrade to the 24.6 beta version?

                  Pete.Green
                  Community Manager
                  Pete.GreenCommunity Manager
                  June 29, 2023

                  Thanks for the report @SeanBPics !

                   

                  I've been able to reproduce this and have logged a bug for the team to investigate what's going on here. 

                   

                  Here's the error when attempting to use the Remove tool with Rosetta:

                   

                  Regards

                  Pete

                    S
                    SeanBPicsAuthor
                    Participating Frequently
                    July 30, 2023

                    HI @Pete.Green  I have updated to version 25 and the problem still the same with the rosetta issue.

                     

                    Seems like I must go back to 24.6 again until the issue has been resolved.

                    CShubert
                    Community Manager
                    CShubertCommunity Manager
                    Community Manager
                    June 29, 2023

                    Hi @SeanBPics your issue sounds different than the thread you posted on so we moved it here to dig in to see what is up.

                     

                    It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

                     

                      S
                      SeanBPicsAuthor
                      Participating Frequently
                      July 29, 2023

                      HI @CShubert I have updated to version 25 and the problem still the same with the rosetta issue.

                       

                      Seems like I must go back to 24.6 again until the issue has been resolved.

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