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swapna5E13
Participant
September 4, 2023
Question

Photoshop beta (25.1)

  • September 4, 2023
  • 2 replies
  • 3404 views

After this update the application has stop responsding, can't even open any file in beta version.

    This topic has been closed for replies.

    2 replies

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    September 5, 2023

    Hi @swapna5E13 you could try to clean out any files that might be corrupt?

     

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

      AxelMatt
      Community Expert
      AxelMattCommunity Expert
      Community Expert
      September 4, 2023

      Try to reset the preferences of Photoshop using the steps described here:

      Preferences in Photoshop (adobe.com)

      Please backup your settings before resetting the preferences. You can check:

      Migrate presets, actions, and settings (adobe.com)

       

       

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
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