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May 27, 2023
Answered

photoshop beta

  • May 27, 2023
  • 1 reply
  • 484 views

Hi, i have one problem. I want to use photoshop beta and new option - generative padding. When I want to click on this option I see that this option is for users who are over 18 years. But I have over 18 years and what I can do to repare this? Thx for every answer.

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Correct answer jane-e

@Paweł301074113onk 

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
  • Log into Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

https://helpx.adobe.com/photoshop/using/generative-fill.html

 


I've moved your post to the primary thread in Photoshop beta

~ Jane

 

1 reply

jane-e
Community Expert
jane-eCommunity ExpertCorrect answer
Community Expert
May 27, 2023

@Paweł301074113onk 

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
  • Log into Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

https://helpx.adobe.com/photoshop/using/generative-fill.html

 


I've moved your post to the primary thread in Photoshop beta

~ Jane