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LaurentR2D2
Participating Frequently
May 29, 2022
Answered

Photoshop beta crashes when trying to use a sbsar asset

  • May 29, 2022
  • 14 replies
  • 1071 views

Photoshop beta 23.4.0

Mac OS Monterey 12.4

 

I make a new document

I launch the Materials plugin

I load my sbsar Substance Painter file (I've just downloaded it today from substance3d.adobe.com). The icon stays grey unlike other files I've loaded.

I try to apply it on my document, and Photoshop crashes.

I use this sbsar file without problem in the latest version of Substance Painter.

 

    This topic has been closed for replies.
    Correct answer neeg

    @LaurentR2D2 , this could also happen if the material isn't completely uploaded. Could you check to see whether the material is loaded? It won't be grey if it's loaded.

    14 replies

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    L
    LaurentR2D2Author
    Participating Frequently
    May 31, 2022

    It  is the sbsar I use

    Mark.Dahm
    Community Manager
    Mark.DahmCommunity Manager
    Community Manager
    May 31, 2022

    @robinfaury18847678 , 'stylized_wool.sbsar' : I found this link: https://substance3d.adobe.com/assets/allassets/f0f5f68e44c14c0a3f1490bc87d6937e8ffecf56?format=sbsar&q=wool&u=wool

    I was able to use the preset on Mac Intel, 12.4. The preview took a few seconds to draw, but it eventually came in.

      R
      Adobe Employee
      robinfaury18847678
      Adobe Employee
      May 31, 2022

      Hi LaurentR2D2,

       

      Thanks for reporting this bug. Is it possible to have the name of the sbsar or better a link of it from substance3d.adobe.com? 

       

      Best regards,
      Robin Faury

      L
      LaurentR2D2Author
      Participating Frequently
      May 29, 2022

      I've forgotten to mention that I run Photoshop on a Mac Studio Max.

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