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Senthilkumar Aust
Inspiring
May 13, 2025
Answered

Photoshop Beta Error

  • May 13, 2025
  • 1 reply
  • 382 views

Hi,

This error occurs when I open Photoshop. This error has never occurred before. No tools are visible. I cannot use any tools. This problem occurred after updating to the new Photoshop version. So I uninstalled it and reinstalled the old version. Even then the same error occurs. Due to this I am unable to continue working. Every time a new error occurs. This causes a lot of time waste.

Is there any way to fix this?

Correct answer Senthilkumar Aust

Hi Sameer,

Thanks for replying.. I appreciate your help.!

Actually I tried lot of ways.. but I got a solution from our Explorer message...

 

I followed this way.. Problem solved..!

Now it's working fine...

 

Thank you so much @Sameer K 

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
May 13, 2025

Hey, @Senthilkumar Aust. Welcome to the Photoshop Community. I'll move your post to the Photoshop Beta forums. 

Please share the system information from Photoshop Help > System Info > Copy and paste into a text document > Upload and attach here. 

 

Have you recently also updated Windows or any other drivers? The error in one of the images can not possibly be from Windows 10 or 11. 

For the missing icons, you can try the steps shared here: https://adobe.ly/4jW41Cu

 

If that does not help, go to the location of the preference folder below and rename it to backup.

  • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
  • You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop Beta > Rename > Adobe Photoshop Beta. old), You can restore these preferences later if needed.(https://adobe.ly/4860qM9)
  • Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

S
Senthilkumar AustAuthorCorrect answer
Inspiring
May 13, 2025

Hi Sameer,

Thanks for replying.. I appreciate your help.!

Actually I tried lot of ways.. but I got a solution from our Explorer message...

 

I followed this way.. Problem solved..!

Now it's working fine...

 

Thank you so much @Sameer K 

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