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Participant
November 4, 2023
Question

Photoshop Beta hanging issues

  • November 4, 2023
  • 2 replies
  • 138 views

Dear sir,

 In Photoshop beta hangs and sometimes loses my data have to face it too many times. please do something for solution 

 

Thanks

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2 replies

CShubert
Community Manager
Community Manager
November 7, 2023

Hi @exciting_rocket1720 could you share more about what your workflow is when you see this issue, any screenshots or videos of what you are doing when this happens is very helpful for the team.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Trevor.Dennis
Community Expert
Community Expert
November 4, 2023

An update was released withing the last 24 hours, so check to see if an update is available for you. (Restart Photoshop beta and look for the orange pop-up at the top of the screen.

If that doesn't help, then we have to remember that the beta version is bound to have issues, so go right ahead and reset Preferences.

https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually