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Participant
May 26, 2024
Answered

Photoshop Beta in-app Generate Image (Firefly) stopped working a week ago

  • May 26, 2024
  • 1 reply
  • 832 views

Photoshop Beta Version: 25.10.0

Platform Version: Windows 10 Pro 22H2

GPU: nVidia Quadro P4000 - 8GB VRAM

 

Steps To Reproduce:

1.) Launch application

2.) Create new image workspace {Control + N} set size at 1920 x 1080, then click {Create}

3a.) Convert default (Background} layer to standard layer - Hold {ALT} and double-click background layer

3b.) Alternatively, create a new layer {Shift-Ctrl-N}

4.) Select entire workspace {Ctrl-A}

5.) Press {Del} key to clear workspace

6.) Execute {Edit/Generate Image}

 

Prior to last week, the in-app Firefly Generative AI panel launched. Now, nothing happens, plus clicking anywhere inside the workspace or workspace palettes including Tools and Rulers... the computer speakers 'ding' with each right or left mouse click. Pressing {ESC} returns to normal operations.

 

{Generative Fill}, {Fill} and {Generative Expand} still appear to be operational

 

Please advise. Many thanks.

This topic has been closed for replies.
Correct answer default67m9ncszttib

Please disregard original post. Located issue. The {Generate Image} pallette somehow migrated to monitor #3, which is turned of much of the time. Was this a 'side effect' of this month's Microsoft 'Patch Tuesday'? We may never know... Although it remains unknown as to how or why the Photoshop Beta {Generate Image / Firefly} pallette was able or allowed to move to a monitor space that was 'off'.

 

Regrets for any confusion. Loving Firefly and the upcoming next gen of Photoshop. Image gen and image fill are miles above the current Photoshop 2024 release version.

 

Cheers!

1 reply

default67m9ncszttibAuthorCorrect answer
Participant
May 26, 2024

Please disregard original post. Located issue. The {Generate Image} pallette somehow migrated to monitor #3, which is turned of much of the time. Was this a 'side effect' of this month's Microsoft 'Patch Tuesday'? We may never know... Although it remains unknown as to how or why the Photoshop Beta {Generate Image / Firefly} pallette was able or allowed to move to a monitor space that was 'off'.

 

Regrets for any confusion. Loving Firefly and the upcoming next gen of Photoshop. Image gen and image fill are miles above the current Photoshop 2024 release version.

 

Cheers!