Skip to main content
A
Ar Ar Cabardz
Participant
November 18, 2023
Question

Photoshop beta is gone

  • November 18, 2023
  • 1 reply
  • 152 views

Is this a bug issue?? why can't I use my PS Beta? I subscribed to photography plan and suddenly it was gone.

    This topic has been closed for replies.

    1 reply

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    November 18, 2023

    I think you are the forth person to report this in the last two days, so something is going on.  At least one of the posters did not have auto updates enabled, so I was wondering if their installed version had timed out?  Pre-release versions are time limited.  Could this be the case with your situation?  It seems unlikely that the beta app would suddenly uninstall itself, so can you be very specific about what you are seeing?

     

    i.e. can you see the beta app shortcut but nothing happens when you click on it?

    Is it missing from the All Apps list when you hit the Windows key?

    Can you see it in File Explorer?

    Is it there when you open Control Panel > Programs and features?

     

     

     

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices