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Marc33813936yac0
Participant
September 6, 2024
Question

Photoshop Beta kann "webp" Format nicht öffnen

  • September 6, 2024
  • 1 reply
  • 284 views

Beim Versuch eine "webp" Datei aus DALL-E zu öffnen erscheint die Fehlermeldung.

Konnte “DALL·E xxx.webp” weil Das Format wird nicht unterstützt nicht öffnen.

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1 reply

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
September 6, 2024

Hi @Marc33813936yac0 Ps beta does support Webp files, so not sure why you got this error.

 

 

Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

Thanks,

Cory - Photoshop Product Manager

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