Photoshop Beta missing from Creative Cloud.

Question

I know this has been reported before. I cannot see Beta Apps or Photoshop Beta in my Creative Cloud on Windows platform, but it is there on my MacBook Creative Cloud.

I have tried the Reset, the Cloud Cleaner Tool and have cleared all cache files as instructed, rebooted many times - the issue persists only on my Windows 11 Creative Cloud.

I would be satisfied with just having a link so I could install it on my Windows computer.

I use the Macbook for travel and my Windows computer is my home computer.

Please help. Thank you.

Windows 11 Home 25H2

Intel(R) Core(TM) Ultra 9 185H (2.30 GHz)

32.0 GB (31.6 GB usable)

Trevor.Dennis · Answer

I don't think you'd be able to still be using an old version of the CC Desktop App, but the beta tab used to be last on the right. That meant it would be hidden if the window was not sufficiently large. That is no longer the case (because people were having the same problem as you, so it is now the first tab.

image.png

Even if you have a non relevant category selected, the beta tab still shows but is greyed out.

image.png

So make sure your CC Desktop App is up to date.

Another problem is corrupted cache, but the only way I know to clear it is with Cleaner Tool. That would mean reinstalling all of your Adobe apps, which sounds crazy to me.

Anyone know how to clear the CC Desktop App cache?

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