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Forrest25973355e5f6
Participant
June 10, 2023
Question

Photoshop beta shuts off during use.

  • June 10, 2023
  • 1 reply
  • 204 views

While in the "image" tab at the top left checking the image size, I clicked the X to close that overlaying box and the entire Photoshop Beta shut down and when reopenend the current image I was working on wasn't recovered and has to be reopened.   Windows 10, Lenovo Yoga laptop w 16gb ram.

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    1 reply

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    June 12, 2023

    Hi @Forrest25973355e5f6 

     

    Try resetting Prefs for the Beta:

    /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings 

    Launch BETA Photoshop While Pressing The Keyboard Shortcut

    With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

     

    It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

     

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