Photoshop Beta takes forever to open on my high end laptop

Forum|Forum|1 year ago
July 17, 2024
12 replies
1288 views

Paying for whole creative cloud subscription and still got a photoshop beta version that does not open after multiple tries. Sometimes it opens on 15th try. This is not good. Why you charging for a bad software. Keep it free if we need to wait that long to open app.

If app is opened, it takes forever again to open a image to edit. Software full of bug. Old photoshop was good. New one is ruinned by bad developers.

Desktop-Windows

Correct answer Kevin Stohlmeyer

At this point it might be worth uninstalling and running a complete cleanup of Adobe installs via the CC Cleaner tool then run a fresh new reinstall.

The cleaner tool can be found here:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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S

SigmadeepAuthor

Participating Frequently

Even Photoshop 2024 has the same issue. What would you suggest now?

S

SigmadeepAuthor

Participating Frequently

Paying for whole creative cloud subscription and still got a photoshop that does not open after multiple tries. Sometimes it opens on 15th try. This is not good. Why you charging for a bad software. Keep it free if we need to wait that long to open app.

If app is opened, it takes forever again to open a image to edit. Software full of bug. Old photoshop was good. New one is ruinned by bad developers.

Ged_Traynor

Community Expert

@Sigmadeep Photoshop version 25.9.1 is opening fine for me on both my Windows 11 PC's, have you tried manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

Kevin Stohlmeyer

Community Expert

@Sigmadeep To be clear - participation in the Photoshop Beta program is completely voluntary.

What you are paying for is the public Creative Cloud software which includes Photoshop 2024.

You should not be using Photoshop Beta for production work - it is meant as an environment to test new features prior to public release.

That aside, if you can go to your Help Menu/System Info and copy and paste the results here we can try to troubleshoot why you are having issues.

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