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Megan24825753m0b9
Participant
July 3, 2023
Question

Photoshop Beta Update - App is crashing

  • July 3, 2023
  • 2 replies
  • 165 views

I updated the photoshop beta app, and it keeps crashing. 

Possible issue - I'm opening previous files that were made in the normal photoshop app, and working on them in beta. Could this be what is causing the crash? This wasn't happening before.

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2 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
July 5, 2023

HI @Megan24825753m0b9 Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 3, 2023

<moved from cc desktop bugs>

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