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Correct answer claudiusm9192774

Hello, after I deactivated „Open using Rosetta“ in the file info, Photoshop Beta no longer crashed at startup. I’m using a MacBook Pro (M1) and OSX 13.5.1.

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C
claudiusm9192774Correct answer
Participant
September 4, 2023

Hello, after I deactivated „Open using Rosetta“ in the file info, Photoshop Beta no longer crashed at startup. I’m using a MacBook Pro (M1) and OSX 13.5.1.

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    August 14, 2023

    Hi @ak Photography 

     

    I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. 

     

    Try resetting Prefs for the Beta:

    /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

    /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
    C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

    Launch BETA Photoshop While Pressing The Keyboard Shortcut

    With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

    https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

     

    It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

     

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