Photoshop beta v25.12 no longer recognizes NVIDIA GeForce RTX 4080

Hi @toddj13680390 would you also copy and paste your syinfo here so others can help and see if they notice anything that might be causing this?

Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

Thanks,

Cory - Photoshop Product Manager

Hi @Mark.Dahm I launched with extensions off but got the same message .. 

The Beta branch where you are seeing the problem will be shipping very soon; may want to hold off upgrading PS in your situation until we track down what's going on. This is the first report I've seen like this with this branch, so we didn't hold up the release, but let's stay on it. Let me know if the 3rd party suppression helps us narrow down the situation.

@toddj13680390 , if you launch Ps and hold down the shift key, it will disable 3rd party plugins; if you do that, does the error dialog still appear?

@Mark.Dahm  I direct messaged my system profile since it didn't seem to show here when I posted it.  thanks

Photoshop does not use an explicit list to qualify cards, but I know other Adobe products have gone that way. If you could, would you mind sending me your System Info output (from under Photoshop's Help menu)? Can either post here or send email diredctly to me. Thanks!

thanks for your message @Mark.Dahm .  I deleted my preferences and reboot= no change.  Reset Preferences on Quit and relaunched = no change.  Reset Preferences on Launch and restart = no change.  

Maybe there is a database of graphics cards that PS is checking that has not been updated to include the fairly common 4080 card?

Thanks for posting this. This is unexpected, for sure. Please delete preferences. I hesitate to recommend getting the updated drivers, since it seems to work fine with the standard Photoshop release. Something specific to your Beta operational environmenet; either the prefs, or a TDR when launching (or even before it) that could be tripping Ps up. Please let us know if the preference reset does it, and also restart the computer and launch Ps first thing to see if a fresh reset of memory behaves any differently.