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w30429108ofs1
Participant
June 11, 2023
Question

photoshop beta version 24.7 Select Subject black screen problem

  • June 11, 2023
  • 5 replies
  • 1083 views
When I select subject, the computer will freeze and black out, and it will recover in a few seconds, and the software will crash. The configuration of my computer is AMD Ryzen 7 7840HS w/ Radeon 780M Graphics 3.80 GHz I'm not sure if it's a computer issue or a software issue. Please help check the problem. Thank you very much.
    This topic has been closed for replies.

    5 replies

    E
    edocaprio
    Participant
    August 11, 2023

    Same problem with Beelink 7940HS radeon 780M. I'm going crazy from the last 5 weeks, can't deliver jobs to my client.
    AMD need to create a specific driver for these APUs (780M), the latest driver doesn't work neither. 

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    August 11, 2023

    Please update your beta to the latest version - 25.0

    C
    casimero
    Participant
    August 11, 2023

    i have the same problem in Lightroom CC with the same AMD Ryzen 7 7840HS / Radeon 780M Graphics in my Lenovo IdeaPad 5 Pro 14 / 32GB

    F
    franck311285989vzt
    Participating Frequently
    July 17, 2023

    hello, it's the same as you, i have a miniforum um790pro and i have the same problem, axs you find a solution? please

     

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    June 11, 2023

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the PS Beta forum so that proper help can be offered.

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