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Sofia31774562aa9b
Participant
August 22, 2023
Question

Photoshop Beta version 25.0 won't open

  • August 22, 2023
  • 2 replies
  • 762 views

Since I have updated to version 25 of Photoshop Beta on my Macbook it won't open and this message keeps popping up stating that "an unrecoverable problem has occurred." Older versions will open but Generative Fill won't work because they're not the latest version. What should I do?

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    2 replies

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    August 22, 2023

    @Sofia31774562aa9b please update to the recent Ps beta update: Adobe Photoshop Version: 25.0.0 20230820.m.2296 c61c3a5 x64

     

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      August 22, 2023

      Hi @Sofia31774562aa9b uninstall the beta and refresh your CC desktop app. A new version was released that addresses this issue. 

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