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Participant
June 18, 2024
Question

Photoshop files cannot be saved.

  • June 18, 2024
  • 1 reply
  • 182 views

Photoshop files cannot be saved.

When I connected with the agent, I was told that it seemed to be a problem with the beta program.

 

An error pop-up window appears like this.

"Could not save as "(File name).psd" because of a program error."

 

This topic has been closed for replies.

1 reply

CShubert
Community Manager
Community Manager
June 18, 2024

Hi @승연38104614lktl does this happen with all .psd files or just this one? Do you have the same issue with Ps release version, or just with Ps beta?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager