Skip to main content
R
rickrules
Participant
April 27, 2024
Question

Photoshop locks up

  • April 27, 2024
  • 2 replies
  • 197 views

The programs starts up and works fine for a few images and then willl lock up when opening a new image.  The computer is fine and other program work fine. Can't close the photoshop program, requires a logoff to close photoshop.

    This topic has been closed for replies.

    2 replies

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    April 29, 2024

    Hi @rickrules do you have the same issue with Ps release version or just Ps beta?

     

    Try resetting Prefs for the Beta:
    /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
    /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


    C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)
    Launch BETA Photoshop While Pressing The Keyboard Shortcut
    With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
    https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

     

    Thanks,

    Cory - Photoshop Product Manager

    O
    Community Expert
    Oh.N8Community Expert
    April 27, 2024

    Ya, I noticed this as well. What I found was that I had something generating. Maybe you had something generating?
    Consider clearing your cache.

    https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html#:~:text=This%20issue%20is%20caused%20by,see%20Photoshop%20freezes%20at%20launch.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices