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Participant
July 30, 2023
Question

Photoshop not saving or epxorting a file

  • July 30, 2023
  • 2 replies
  • 351 views

After updating to Photoshop Beta V25 on a MAC working on an image, when I try to save or export the image nothing happens.

This topic has been closed for replies.

2 replies

rexs67074340
Participant
August 20, 2023

Buggy update v.25 not wanting to save in any way your work. It's unusable at this point. Why would you want to work for hours if you can't save your job?

CShubert
Community Manager
Community Manager
July 31, 2023

Hi @Yordan31385652lkro 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually