Skip to main content
Manuella_N
Participant
June 11, 2026

Photoshop online doesn't work since last week. I can open a file or import an image but impossible to do modifications

  • June 11, 2026
  • 1 reply
  • 20 views

Since a few days impossible to make modifications or simply use fonctionalities. Everything is in gray 

    1 reply

    CShubert
    Community Manager
    Community Manager
    June 11, 2026

    Hi ​@Manuella_N 

    If you get an error or crash while using Photoshop on the web, do any of the following:

    • Try your edits again in a new browser window.
    • Ensure your browser is up to date with the latest updates from Google or Microsoft.
    • Clear your browser cache and cookies.
    • Restart your computer.

    INFO: https://helpx.adobe.com/photoshop/web/get-set-up/learn-the-basics/adobe-photoshop-faq.html

     

    Thanks,

    Cory - Photoshop Product Manager

    Manuella_N
    Participant
    June 12, 2026

    Thanks ! I updated my browser and it’s working now