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Participant
July 10, 2025
Question

Photoshop triggers input errors when using ⌘ + any key with Zhuyin input method enabled.

  • July 10, 2025
  • 2 replies
  • 123 views

Photoshop version: Adobe Photoshop Beta 26.9.0
OS version: macOS 15.5

 

Step 1: Open Photoshop and create or open any document.
Step 2: Set input method to Zhuyin (Bopomofo) using macOS built-in input source.
Step 3: Try using any shortcut involving the ⌘ key (e.g., ⌘ + Z for Undo, ⌘ + S for Save).

 

Expected result:
Photoshop should execute the intended shortcut command without interference from the input method.

Actual result:
Instead of executing the shortcut, the input method is disrupted or an incorrect character/input is triggered, preventing the shortcut from working as intended.

2 replies

CShubert
Community Manager
Community Manager
July 23, 2025

Hi @YOGASO are you still having this issue?  Are you using a virtual keyboard or a physical one?

 

1. Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

CShubert
Community Manager
Community Manager
July 18, 2025

Hi @YOGASO are you still seeing this issue, have you updated to the latest Ps Beta?

 

Adobe Photoshop Version: 26.9.0 20250716.m.3150 f827c67 arm64 (beta, PublicBeta)

 

Thanks,

Cory - Photoshop Product Manager