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Spenny11562452
Participant
June 4, 2023
Question

Ps 24.6.0. Generative Fill Suddenly Stopped Blacked Off

  • June 4, 2023
  • 2 replies
  • 303 views

I’m on a top end, 2023 macbook air.  There was  a recent apple softwre update and since then the Generative fill is blacked out and not accessible. I’ve tried all of the following, several times, this far, without being able to resolve the issue,. 1: Log off and back on of creative cloud. 2: Rebooted macbook. 3: Uninstalled the Ps Beta rebooted,, reinstalled Ps Beta, rebooted the mac. 

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    2 replies

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    June 8, 2023

    Hi @Spenny11562452 is it possible to share a screenshot of what you are seeing?

     

    It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

     

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      June 6, 2023

      Download the latest beta and see if this solves this. You may have to uninstall the beta first to see the new version available.
      Adobe Photoshop Version: 24.6.0 20230603.m.2196 77b00e0 x64 

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