PS BETA 25.10 version screen unresponsive [freezes]

Forum|Forum|1 year ago
May 14, 2024
2 replies
1498 views

I'm using Photoshop beta version 25.10, and whenever I perform actions like zooming in or out, the screen freezes. However, I can still see the buttons on the left toolbar responding. I've tried installing older versions of Photoshop BETA, which worked fine, but now I can't revert back to those versions after updating. I've also attempted manually resetting my Photoshop preferences, but the issue persists.
Does anyone have any other solutions?

I'm using a Win10 laptop with 24GB of RAM, an Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, and an NVIDIA GTX 960M.

Windows

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Sameer K

Community Manager

Hey, @順志25581491bzyq. Welcome to the Photoshop Community. I'll help you figure this out. Before troubleshooting, update Photoshop to the latest version (v25.6) via the Creative Cloud desktop app & check if the issue exists.

You're GPU is slightly dated. You can try these steps:
Go to Photoshop > Settings (CTRL + K) > Technology Previews > enable 'Older GPU mode (2016).

Go to Photoshop > Settings (CTRL + K) > Performance > Advanced Settings > Disable 'GPU Compositing'. & restart Photoshop.

Let em know how it goes. Thanks!
Sameer K

順

順志25581491bzyqAuthor

Participating Frequently

I'm using Photoshop beta version 25.10, and whenever I perform actions like zooming in or out, the screen freezes. However, I can still see the buttons on the left toolbar responding. I've tried installing older versions of Photoshop BETA, which worked fine, but now I can't revert back to those versions after updating. I've also attempted manually resetting my Photoshop preferences, but the issue persists.
Does anyone have any other solutions?

I'm using a Win10 laptop with 24GB of RAM, an Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, and an NVIDIA GTX 960M.

順

順志25581491bzyqAuthor

Participating Frequently

Hello, I'm experiencing the same issue.
I'm using Photoshop beta version 25.10, and whenever I perform actions like zooming in or out, the screen freezes. However, I can still see the buttons on the left toolbar responding. I've tried installing older versions of Photoshop BETA, which worked fine, but now I can't revert back to those versions after updating. I've also attempted manually resetting my Photoshop preferences, but the issue persists.
Does anyone have any other solutions?