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Participant
July 2, 2023
Question

Removal tool not working in Beta

  • July 2, 2023
  • 3 replies
  • 242 views

Removal tool not working in Adobe beta.  Have tried everything.  I have a Macbook Pro 2019 15" 2.3 GHz 8-Core intel Core i9, Intel UHD Graphics 630 1536 MB, 32 GB 2400 MHz DDR4, macOS Ventura 13.4.1

 

 

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3 replies

Participant
September 26, 2023

I have been using this tool since it was updated with the generative tool and it has been working fine, until yesterday.  Now everytime I use it, it puts a colored blob in place of removing anything.  I tried PS '24 and beta, does the same thing in both programs.

 

CShubert
Community Manager
Community Manager
September 26, 2023

Hi @notjustamoma to be clear, you are using the Remove tool and seeing the blog, or GenAI tools and seeing a colored blob?

 

If the remove tool is having issues, try changing the settings to more stable:

 

CShubert
Community Manager
Community Manager
July 3, 2023

Hi all, please make sure you have updated to the latest Ps beta: Adobe Photoshop Version: 24.7.0 20230628.m.2223 0770f83 x64, and see if this solves this issue.

 

Community Expert
July 3, 2023

Could you give the full steps you're going through and the results?