Scratch Disc -- Photoshop Beta Freezes When Ctrl/Alt is hit to change scratch disc drive

Question

Hey everyone! Need a little Photoshop wisdom here.  Anyone else facing a snag where Photoshop Beta freezes when trying to change the scratch disk? The software freezes when I Ctrl ...Alt to get to the scratch disc selection menu... I'm stumped and could use some guidance. Share your experiences or tips if you've come across this glitch. Much appreciated!  #PhotoshopHelp #TechSupport #CommunityInsights

CShubert · Answer

Hi @doubledee2007

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded