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Participant
August 8, 2023
Question

Scratch Disc -- Photoshop Beta Freezes When Ctrl/Alt is hit to change scratch disc drive

  • August 8, 2023
  • 1 reply
  • 121 views

Hey everyone! Need a little Photoshop wisdom here.  Anyone else facing a snag where Photoshop Beta freezes when trying to change the scratch disk? The software freezes when I Ctrl ...Alt to get to the scratch disc selection menu... I'm stumped and could use some guidance. Share your experiences or tips if you've come across this glitch. Much appreciated!  #PhotoshopHelp #TechSupport #CommunityInsights

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1 reply

CShubert
Community Manager
Community Manager
August 8, 2023

Hi @doubledee2007 

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.