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Participant
January 9, 2026
Question

Simple Items Copy And Move With Shortcuts Crashing Application

  • January 9, 2026
  • 2 replies
  • 122 views

Each time I attempt to utilize the "Move Tool" by pressing the ALT key in combination with a LEFT CLICK shortcut, the Photos Beta application unexpectedly shuts down, and unfortunately, it fails to retain any of the progress or memory associated with my current project.

2 replies

CShubert
Community Manager
Community Manager
January 12, 2026

Hi @M320896586c4y thank you for sharing the video.  Does this same workflow work in Ps release version?

 

Make sure you have the latest Ps Beta: Adobe Photoshop Version: 27.3.0 20260111.m.3370 bf58f26 arm64 (beta, PublicBeta)

 

If this still happens....

 

1. Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

CShubert
Community Manager
Community Manager
January 12, 2026

Hi @M320896586c4y for some reason your video is not showing, please share a link to it online if it lives somewhere, or send to me so we can look to see what is happening for you.  shubert@adobe.com

 

Thanks,

Cory - Photoshop Product Manager