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Gnoemad
Participant
March 22, 2026

Spot Healing Brush, Remove Tool, Healing Brush not work

  • March 22, 2026
  • 3 replies
  • 127 views

Adobe Photoshop Version: 27.5.0 20260316.m.3464 eb0251b  x64 (beta, PublicBeta)
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.6466

Hello,

I am experiencing a bug when using the Spot Healing Brush, Remove Tool, and Healing Brush in Adobe Photoshop.

The tools behave unpredictably and produce anomalies that are difficult to describe. They do not follow the cursor movement. Instead, they start from a completely different location and perform actions that do not match my input.

Steps to reproduce:

Select any of the mentioned tools (Spot Healing Brush, Remove Tool, Healing Brush)

Start brushing over an area

Observe that the stroke does not follow the cursor and jumps to another location

Expected result:
The tool should follow the cursor precisely and apply corrections where I paint.

Actual result:
The tool starts from a different location and applies unexpected, incorrect movements.


one click does this
 

here is a video file that shows the behavior of the bug

https://photos.app.goo.gl/PAWhb7fsrfu7wpGr8

 

This makes the tools unreliable and unusable.

Best regards,
Georgi

    3 replies

    taylor_2217
    Participant
    April 6, 2026

    Mine is doing that as well!  I cant even finish editing photos and this is getting ridiculous. The Remove tool, lasso and the spot remove tool both are acting like this 

    This is not ok when people are paying so much for a service. 

    Gnoemad
    GnoemadAuthor
    Participant
    April 6, 2026

    Hello, mine was finally fixed with a video driver update.

    CShubert
    Community Manager
    Community Manager
    March 23, 2026

    Hi ​@Gnoemad let’s try a couple things to see why this might be happening.

     

    1. Try resetting Prefs for the Beta:
    /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
    /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


    C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


    Launch BETA Photoshop While Pressing The Keyboard Shortcut
    With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
    https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

    2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

     

    Thanks,

    Cory - Photoshop Product Manager

    Gnoemad
    GnoemadAuthor
    Participant
    March 23, 2026

    Thanks for the prompt response, but I’ve already reset the preferences several times and there is no change.

    P.S.There is also a video in the main post if you’d like more detailed and accurate information.
    Thank you in advance for resolving the issue. Regards.


    Here is the full system information you requested:

    Adobe Photoshop Version: 27.6.0 20260322.m.3475 7f1436f  x64 (beta, PublicBeta)
    Number of Launches: 114
    Operating System: Windows 10 64-bit
    Version: 10 10.0.19045.6466
    System architecture: Intel CPU Family:6, Model:7, Stepping:1, AVX2, AVX-VNNI, HybridCPU(8:8), HyperThreading
    Physical processor count: 16
    Logical processor count: 24
    Processor speed: 2112 MHz
    Built-in memory: 65367 MB
    Free memory: 41923 MB
    Memory available to Photoshop: 51269 MB
    Memory used by Photoshop: 70 %
    Crash Handler: Adobe
    DCX Version: 9.22.0
    SAM SDK Version: 15.1.0
    ACP.local Status:
     - SDK Version: 5.11.0
     - Core Sync Status: Reachable and compatible
     - Core Sync Running: 7.8.10.1
     - Min Core Sync Required: 4.3.66.28
    Live Edit Client SDK Version: v6.1.1
    Adobe Firefly: Please use any generative AI feature to view the latest version.
    OpenColorIO version: 2.4.2
    C2PA library version: Adobe CAI SDK: adobe_api/1.22.3
    NGL Version: 1.42.0.5
    Sophia Info:
     - Ps_Feature_Flag, Feature Flag URL (AEM) campaignID:0b195693-efd0-468c-b67e-c586fb3a69fd#3edb1997-bf0a-435c-a254-129f5aa290ac# variationID:b8286d65-7e32-47aa-a92f-ef01b6bfca5c-0#ebe3331f-97a2-490f-ad79-f82c4e276844#1e90c2b0-4ad9-4aeb-af16-9be201be6095##fea11875-da6f-41e9-8384-fa51c8a2e835
    Chalkboard: Enabled.
    Chalkboard Doc Create: Disabled.
    D3D12Warp renderer: Disabled.
    Precise Color Management for HDR Display: Disabled.
    Alias Layers: Disabled.
    Highbeam: Enabled.
    Image tile size: 1024K
    Image cache levels: 4
    Font Preview: Large
    HarfBuzz Version: 11.0.0
    TextEngine: ATE 7.11.0 (9f0ecee)
     ======= GPU
    Native API stable: True
    OpenCL API stable: True
    GPUDeny:               0
    GPUForce:              0
    useGPU:                1
    useOpenCL:             1
    isGPUCapable:          1
    isGPUAllowed:          1
    GPUName:               NVIDIA GeForce RTX 3060 Ti
    GPUVendor:             NVIDIA
    NVIDIA GeForce RTX 3060 Ti  UNKNOWN, NVIDIA
    IsNativeGPUCapable:    1
    IsOpenCLGPUCapable:    1
    HasSufficientRAM:      1
      GPU accessible RAM:                 8,024 MB
      Required GPU accessible RAM:        1,500 MB
    UseGraphicsProcessorChecked:   1
    UseOpenCLChecked:              1
    Windows remote desktop:  0
    Windows available feature level:     12.1
    Windows required feature level:      12.0
    Windows has required feature level:  1
    Display: 1
      Display Bounds: (0, 0) -> (2560, 1600)
      Display scale: 1
      Main Display
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    Display: 2
      Display Bounds: (2560, 0) -> (6400, 2160)
      Display scale: 3
      Display Type: SDR
      Display Profile: sRGB IEC61966-2.1
     ------- Sniffer output
    [0 ms]
      Launch GPUSnifferThread

    [0 ms]
      Start RunAllAPIs

    [0 ms]
      C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=4416744783 -comment=Photoshop Version: Adobe Photoshop 27.6.0 20260322.m.3475 7f1436f x64

    [0 ms]
      Start GetSnifferResult

    [317 ms]
      Start sniffer 2026-03-23 20:44:48
      # Photoshop Version: Adobe Photoshop 27.6.0 20260322.m.3475 7f1436f x64
      C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=4416744783 -comment=Photoshop Version: Adobe Photoshop 27.6.0 20260322.m.3475 7f1436f x64
      
      {2269261162 ms}
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        Display 1
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          Name:                         NVIDIA GeForce RTX 3060 Ti
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          Power Envelope:               UNKNOWN
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          # attached displays:          2
            \\.\DISPLAY1
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          GPU accessible RAM:                8,024 MB
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          API version:                  12.1 (12.1)
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          Vendor name:                  NVIDIA
          Driver date:                  2025-12-11  000000.000000-000
          Driver age:                   3 months
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      End platform native
      {2269261326 ms}
      
      {2269261326 ms}
      Start platform OpenCL
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        # devices:                    1
        Device 0
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          Attachment:                   UNKNOWN
          # attached displays:          0
          GPU accessible RAM:                8,589 MB
          VRAM:                              8,589 MB
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          API version:                  3.0 (OpenCL 3.0 CUDA)
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          Driver age:                   UNKNOWN
          Driver version:               UNKNOWN
          Bandwidth:                    391 GB / s
          Compute score:                7,384.22
          Device name string:           NVIDIA GeForce RTX 3060 Ti
          Device vendor string:         NVIDIA Corporation
          Platform name string:         NVIDIA CUDA 
          Platform vendor string:       NVIDIA Corporation
      End platform OpenCL
      {2269261433 ms}
      
      Exit code kExitNormal
      End sniffer 2026-03-23 20:44:48
    [kStatusNormal, kExitNormal]

    [317 ms]
      Finish RunAllAPIs

    [318 ms]
      Finish GetSnifferResult

     ------- Sniffer output
     ======= GPU
    License Type: Subscription
    Serial number: 96389719315392504789
    GUIDBucket: 
    Composite Core GPU (comp_core_gpu): on 
    Composite Core Threads (MultithreadedCompositing): on 
    Composite Core UI (CompositingDocumentTabUI): off 
    Composite Core Feature Prefs (CompCoreFeaturePrefs): off 

    Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
    Temporary file path: C:\Users\Gnoemad\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
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       onnxruntime.dll   Microsoft® Windows® Operating System   1.23.0   
       onnxruntime_providers_openvino.dll   Microsoft® Windows® Operating System   1.23.0   
       onnxruntime_providers_shared.dll   Microsoft® Windows® Operating System   1.23.0   
       opencv_world4110.dll   OpenCV library   4.11.0   
       openvino.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_auto_batch_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_auto_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_c.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_hetero_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_intel_cpu_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_intel_gpu_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_intel_npu_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_onnx_frontend.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       pdfport.dll   PDFPort 2020/11/19-11:34:27   79.625377   79.625377
       Plugin.dll   Adobe Photoshop 2026   27.6   
       PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   12.0.0   
       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   12.0.0.14   
       PSCloud.dll                                                   1.0.0.1   
       PSRes.dll   Adobe Photoshop 2026   27.6   
       PSViews.dll   Adobe Photoshop 2026   27.6   
       ScCore.dll   ScCore 2022/08/18-12:50:45   82.4   82.4
       SVGRE.dll   SVGRE   26.G.140a2f3   26.G.140a2f3
       svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
       vcamp140.dll   Microsoft® Visual Studio®   14.42.34438.0   
       vccorlib140.dll   Microsoft® Visual Studio®   14.42.34438.0   
       vcomp140.dll   Microsoft® Visual Studio®   14.42.34438.0   
       vcruntime140.dll   Microsoft® Visual Studio®   14.42.34438.0   
       vcruntime140_1.dll   Microsoft® Visual Studio®   14.42.34438.0   
       vcruntime140_threads.dll   Microsoft® Visual Studio®   14.42.34438.0   
       VulcanControl.dll   Vulcan Application Control Library   7.2.0.34   
       VulcanMessage5.dll   Vulcan Message Library   7.2.0.34   
       WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0   
       Unified Extensibility Platform  uxp-9.2.0-uxp
       UPIC  2.6.0


    Required plugins:

       Accented Edges 27.6 - from the file “Filter Gallery.8bf”
       Adaptive Wide Angle 27.6 - from the file “Adaptive Wide Angle.8bf”
       Angled Strokes 27.6 - from the file “Filter Gallery.8bf”
       Average 27.6 - from the file “Average.8bf”
       Bas Relief 27.6 - from the file “Filter Gallery.8bf”
       BMP 27.6 - from the file “Standard MultiPlugin.8bf”
       Camera Raw 18.2.2 - from the file “Camera Raw.8bi”
       Camera Raw Filter 18.2.2 - from the file “Camera Raw.8bi”
       Chalk && Charcoal 27.6 - from the file “Filter Gallery.8bf”
       Charcoal 27.6 - from the file “Filter Gallery.8bf”
       Chrome 27.6 - from the file “Filter Gallery.8bf”
       Cineon 27.6 - from the file “Cineon.8bi”
       Clouds 27.6 - from the file “Clouds.8bf”
       Color Halftone 27.6 - from the file “Standard MultiPlugin.8bf”
       Colored Pencil 27.6 - from the file “Filter Gallery.8bf”
       Conté Crayon 27.6 - from the file “Filter Gallery.8bf”
       Craquelure 27.6 - from the file “Filter Gallery.8bf”
       Crop and Straighten Photos 27.6 - from the file “CropPhotosAuto.8li”
       Crop and Straighten Photos Filter 27.6 - from the file “Standard MultiPlugin.8bf”
       Crosshatch 27.6 - from the file “Filter Gallery.8bf”
       Crystallize 27.6 - from the file “Standard MultiPlugin.8bf”
       Cutout 27.6 - from the file “Filter Gallery.8bf”
       Dark Strokes 27.6 - from the file “Filter Gallery.8bf”
       De-Interlace 27.6 - from the file “Standard MultiPlugin.8bf”
       Dicom 27.6 - from the file “Dicom.8bi”
       Difference Clouds 27.6 - from the file “Clouds.8bf”
       Diffuse Glow 27.6 - from the file “Filter Gallery.8bf”
       Displace 27.6 - from the file “Standard MultiPlugin.8bf”
       Dry Brush 27.6 - from the file “Filter Gallery.8bf”
       Entropy 27.6 - from the file “statistics.8ba”
       Export Color Lookup Tables 27.6 - from the file “Export3DLUT.8be”
       Extrude 27.6 - from the file “Standard MultiPlugin.8bf”
       Fibers 27.6 - from the file “Standard MultiPlugin.8bf”
       Film Grain 27.6 - from the file “Filter Gallery.8bf”
       Filter Gallery 27.6 - from the file “Filter Gallery.8bf”
       Fresco 27.6 - from the file “Filter Gallery.8bf”
       Glass 27.6 - from the file “Filter Gallery.8bf”
       Glowing Edges 27.6 - from the file “Filter Gallery.8bf”
       Grain 27.6 - from the file “Filter Gallery.8bf”
       Graphic Pen 27.6 - from the file “Filter Gallery.8bf”
       Halftone Pattern 27.6 - from the file “Filter Gallery.8bf”
       Halide Bottlenecks 27.6 - from the file “HalideBottlenecks.8bx”
       HDRMergeUI 27.6 - from the file “HDRMergeUI.8bf”
       HSB/HSL 27.6 - from the file “Standard MultiPlugin.8bf”
       IFF Format 27.6 - from the file “Standard MultiPlugin.8bf”
       Imagenomic Plug-in Console 1.8.0.0 - from the file “ImagenomicPluginConsole64.8li”
       Ink Outlines 27.6 - from the file “Filter Gallery.8bf”
       JPEG 2000 27.6 - from the file “JPEG2000.8bi”
       Kurtosis 27.6 - from the file “statistics.8ba”
       Lens Blur 27.6 - from the file “Lens Blur.8bf”
       Lens Correction 27.6 - from the file “Lens Correction.8bf”
       Lens Flare 27.6 - from the file “Standard MultiPlugin.8bf”
       Liquify 27.6 - from the file “Liquify.8bf”
       Matlab Operation 27.6 - from the file “ChannelPort.8bf”
       Maximum 27.6 - from the file “statistics.8ba”
       Mean 27.6 - from the file “statistics.8ba”
       Measurement Core 27.6 - from the file “MeasurementCore.8me”
       Median 27.6 - from the file “statistics.8ba”
       Merge to Nik 6 HDR Efex NO VERSION - from the file “Nik6HDRMerge.8li”
       Mezzotint 27.6 - from the file “Standard MultiPlugin.8bf”
       Minimum 27.6 - from the file “statistics.8ba”
       Mosaic Tiles 27.6 - from the file “Filter Gallery.8bf”
       Multiprocessor Support 27.6 - from the file “MultiProcessor Support.8bx”
       Neon Glow 27.6 - from the file “Filter Gallery.8bf”
       Nik 6 Analog Efex NO VERSION - from the file “NikCollection.8bf”
       Nik 6 Color Efex NO VERSION - from the file “NikCollection.8bf”
       Nik 6 Dfine NO VERSION - from the file “NikCollection.8bf”
       Nik 6 HDR Efex NO VERSION - from the file “NikCollection.8bf”
       Nik 6 Perspective 6.8.0.2 - from the file “PhotoshopPlugin-filterNik 6 Perspective64.8bf”
       Nik 6 Perspective automation 6.8.0.2 - from the file “PhotoshopPlugin-automationNik 6 Perspective64.8li”
       Nik 6 Presharpener NO VERSION - from the file “NikCollection.8bf”
       Nik 6 PresharpenerNik Collection 6stub NO VERSION - from the file “NikCollection.8bf”
       Nik 6 Sharpener Output NO VERSION - from the file “NikCollection.8bf”
       Nik 6 Silver Efex NO VERSION - from the file “NikCollection.8bf”
       Nik 6 Viveza NO VERSION - from the file “NikCollection.8bf”
       Nik Collection 6 Palette 6.8.0.2 - from the file “Nik Collection 6 Palette.8li”
       Nik Collection Service NO VERSION - from the file “NikCollection.8bf”
       Nik6BackgroundFilter NO VERSION - from the file “Nik6BackgroundFilter.8bf”
       Nik6FineStructuresFilter NO VERSION - from the file “Nik6FineStructuresFilter.8bf”
       Nik6HotPixelsFilter NO VERSION - from the file “Nik6HotPixelsFilter.8bf”
       Nik6ShadowsFilter NO VERSION - from the file “Nik6ShadowsFilter.8bf”
       Nik6SkinFilter NO VERSION - from the file “Nik6SkinFilter.8bf”
       Nik6SkyFilter NO VERSION - from the file “Nik6SkyFilter.8bf”
       Nik6StrongNoiseFilter NO VERSION - from the file “Nik6StrongNoiseFilter.8bf”
       Noiseware 5.1.2.6 - from the file “Noiseware64.8bf”
       Note Paper 27.6 - from the file “Filter Gallery.8bf”
       NTSC Colors 27.6 - from the file “NTSC Colors.8bf”
       Ocean Ripple 27.6 - from the file “Filter Gallery.8bf”
       OpenEXR 27.6 - from the file “Standard MultiPlugin.8bf”
       Paint Daubs 27.6 - from the file “Filter Gallery.8bf”
       Palette Knife 27.6 - from the file “Filter Gallery.8bf”
       Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
       Patchwork 27.6 - from the file “Filter Gallery.8bf”
       Paths to Illustrator 27.6 - from the file “Standard MultiPlugin.8bf”
       PCX 27.6 - from the file “PCX.8bi”
       Photocopy 27.6 - from the file “Filter Gallery.8bf”
       Picture Package Filter 27.6 - from the file “ChannelPort.8bf”
       Pinch 27.6 - from the file “Standard MultiPlugin.8bf”
       Pixar 27.6 - from the file “Pixar.8bi”
       Plaster 27.6 - from the file “Filter Gallery.8bf”
       Plastic Wrap 27.6 - from the file “Filter Gallery.8bf”
       Pointillize 27.6 - from the file “Standard MultiPlugin.8bf”
       Polar Coordinates 27.6 - from the file “Standard MultiPlugin.8bf”
       Portable Bit Map 27.6 - from the file “PBM.8bi”
       Portraiture 3 3.5.4.0 - from the file “Portraiture3.8bf”
       Poster Edges 27.6 - from the file “Filter Gallery.8bf”
       Radial Blur 27.6 - from the file “Standard MultiPlugin.8bf”
       Radiance 27.6 - from the file “Radiance.8bi”
       Range 27.6 - from the file “statistics.8ba”
       Realgrain 2.1.2.0 - from the file “RealGrain64.8bf”
       Render Color Lookup Grid 27.6 - from the file “Export3DLUT.8be”
       Reticulation 27.6 - from the file “Filter Gallery.8bf”
       Ripple 27.6 - from the file “Standard MultiPlugin.8bf”
       Rough Pastels 27.6 - from the file “Filter Gallery.8bf”
       Save for Web 27.6 - from the file “Save for Web.8be”
       Save for Web Drover 27.6 - from the file “Save for Web Drover.8be”
       ScriptingSupport 27.6 - from the file “ScriptingSupport.8li”
       Service Nik 6 HDR Efex Filter NO VERSION - from the file “NikCollection.8bf”
       Shear 27.6 - from the file “Standard MultiPlugin.8bf”
       Skewness 27.6 - from the file “statistics.8ba”
       Smart Blur 27.6 - from the file “Standard MultiPlugin.8bf”
       Smudge Stick 27.6 - from the file “Filter Gallery.8bf”
       Solarize 27.6 - from the file “Solarize.8bf”
       SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
       Spatter 27.6 - from the file “Filter Gallery.8bf”
       Spherize 27.6 - from the file “Standard MultiPlugin.8bf”
       Sponge 27.6 - from the file “Filter Gallery.8bf”
       Sprayed Strokes 27.6 - from the file “Filter Gallery.8bf”
       Stained Glass 27.6 - from the file “Filter Gallery.8bf”
       Stamp 27.6 - from the file “Filter Gallery.8bf”
       Standard Deviation 27.6 - from the file “statistics.8ba”
       Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
       Sumi-e 27.6 - from the file “Filter Gallery.8bf”
       Summation 27.6 - from the file “statistics.8ba”
       Targa 27.6 - from the file “Standard MultiPlugin.8bf”
       Texturizer 27.6 - from the file “Filter Gallery.8bf”
       Tiles 27.6 - from the file “Standard MultiPlugin.8bf”
       Torn Edges 27.6 - from the file “Filter Gallery.8bf”
       Twirl 27.6 - from the file “Standard MultiPlugin.8bf”
       Underpainting 27.6 - from the file “Filter Gallery.8bf”
       Vanishing Point 27.6 - from the file “VanishingPoint.8bf”
       Variance 27.6 - from the file “statistics.8ba”
       Water Paper 27.6 - from the file “Filter Gallery.8bf”
       Watercolor 27.6 - from the file “Filter Gallery.8bf”
       Wave 27.6 - from the file “Standard MultiPlugin.8bf”
       WIA Support 27.6 - from the file “WIASupport.8li”
       Wind 27.6 - from the file “Standard MultiPlugin.8bf”
       Wireless Bitmap 27.6 - from the file “WBMP.8bi”
       ZigZag 27.6 - from the file “Standard MultiPlugin.8bf”

    Optional and third party plugins:

       Portraiture 2.3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\Imagenomic\Portraiture64.8bf”

    Duplicate and Disabled plugins:

       Imagenomic Plug-in Console 1.7.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\Imagenomic\ImagenomicPluginConsole64.8li”

    Plugins that failed to load: NONE

    Unified Extensibility Platform - Extensions:

       Home Screen (Loaded) 10.5.2.7 - from the file "Required Folder"
       CmdN: 1.30.12
       FMS: 1.14.22
       UAM: 1.40.0
       UAB: 2.18.0-17
       UAB4: 5.122.1
       SAM.js: 10.0.697
       AXT: 1.0.7
          Loaded at: 78 ms - launch time impact: 10 ms
       ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
       CCX Commenting UXP Webview (Loaded) 30.20.1.0 - from the file "Required Folder"
          Loaded at: 2187 ms - launch time impact: 0 ms
       Beta Feedback (Prepared) 1.15.5.0 - from the file "Required Folder"
       CCX Sharesheet UXP (Prepared) 30.31.8.0 - from the file "Required Folder"
       CC Libraries Panel (Prepared) 4.14.50.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\"
       CAPTURE: 2.0.41  STOCK: 4.2.7
       Photoshop Facepile (Loaded) 1.9.0.0 - from the file "Required Folder"
          Loaded at: 78 ms - launch time impact: 0 ms
       Share Panel (Loaded) 1.0.27.0 - from the file "Required Folder"
          Loaded at: 78 ms - launch time impact: 0 ms
       In app notifications (Loaded) 10.0.113.0 - from the file "Required Folder"
          Loaded at: 78 ms - launch time impact: 0 ms
       Content Credentials (Loaded) 0.56.0.0 - from the file "Required Folder"
          Loaded at: 1953 ms - launch time impact: 3 ms
       Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
       Photoshop Adjustments Panel (Loaded) 2.3.21.0 - from the file "Required Folder"
          Loaded at: 1281 ms - launch time impact: 3 ms
       AI Auto Panel (Prepared) 0.9.3.0 - from the file "Required Folder"
       Photoshop UXP Export-As (Prepared) 5.12.11.0 - from the file "Required Folder"
       Photoshop In App Messaging (Loaded) 4.9.0.0 - from the file "Required Folder"
          Loaded at: 2187 ms - launch time impact: 0 ms
       Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
       Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
       Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
       Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
       IC popup message (Loaded) 1.0.0.0
          Loaded at: 1953 ms - launch time impact: 0 ms
       Multilayer Protection (Loaded) 1.0.0.0
          Loaded at: 1953 ms - launch time impact: 0 ms
       Discover Panel (Loaded) 2603.138.0.503 - from the file "Required Folder"
          Loaded at: 2203 ms - launch time impact: 24 ms
       Neural Filters (Registered) 1.15.0.105 - from the file "Required Folder"
       Scan time: 0 ms - entries: 33 

    Extensions:

       com.adobe.stock.panel.licensing-embedded  4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\extensions\stock-panel-licensing\index.html”
       com.adobe.capture.extension  2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\extensions\capture\capture.html”
       Export As  4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
       Export As  4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
       com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\manager.html”

    Installed TWAIN devices: NONE
     

    CShubert
    Community Manager
    Community Manager
    March 23, 2026

    Thank you for the reply ​@Gnoemad and info.  We did watch the video and wanted to start at the beginning in trying to resolve this.

     

    One thing to also do, if there is an update for your driver, please update it.

    Driver date:                  2025-12-11  000000.000000-000
          Driver age:                   3 months
          Driver version:               32.0.15.9159

    Also, is the video you shared using the latest Ps Beta as listed in your sysinfo?  The Tool Bar Options on the top do not look correct based on what is current.

    Thank you, Cory

    Alik Berreth
    Participant
    March 23, 2026

    Gnoemad - 

     

    Ever since the most recent update, I’m having these exact same issues. I’ve even taken it upon myself to mess with the settings, completely uninstall the application and re-download, as well as invest in a new computer mouse (none of these changes have mattered). 

    I really hope this bug gets fixed soon.

    Best,

    Alik

    Gnoemad
    GnoemadAuthor
    Participant
    March 23, 2026

    I just received update 27.6.x, but the situation remains unchanged. I even installed version 27.4.x for testing — same issue. I updated again to the latest 27.6, so now all that’s left is to wait for a future version with a fix. Unfortunately, some of us are losing money in the meantime.