Start-up error in Photoshop beta since update

Forum|Forum|9 months ago
May 6, 2025
3 replies
831 views

Since the most recent update to Photoshop beta (ver: 20250504.m.3064) I get the following error that prevents the application from launching:

"Catch in IPhotoshopApplication, exception encountered: create_directories: Access is denied.: "C:\ProgramData\Adobe\PINF" "

The standard version of Photoshop (26.6.0) continues to work properly, however. This problem only affects the beta version.

Are there any reports about why this error is occurring in the beta version?

I am running Photoshop on Windows 10 64 bit Professional (10.0.19045 Build 19045), 32GB RAM, Xeon W-2123 processor, NVIDIA GeForce RTX 3060, Samsung SSD 870 EVO 4TB.

Windows

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@alvarezplanas

Participant

if you open PS Beta as administrator, the problem seems to disappear.

O

Oilman2

Participant

Interesting. I have not tried that. However, I am the only user on this computer and I have full adminstrator privileges. Thanks

A

Anthraquinone

Participating Frequently

I used to have this problem with the latest PS beta. Eventually I just created a PINF folder in the ProgramData/Adobe flder and since then the error has not occured again. The folder however never seems to have any content. No idea what is happenng though

Never complain about getting old it is a privilege denied to many